Our easy steps to achieving your perfect clean
Step 1. Get in touch
Get in touch to discuss your cleaning goals and needs with one of our friendly client service representatives.
Step 2. Site visit
We’ll visit your home or workplace to see all your spaces and learn more about your needs. During the visit, we’ll also take you through our different cleaning products so you can decide which products are right for you.
Step 3: Tailored cleaning plan
We’ll create a customised cleaning service plan outlining your cleaning frequency, tasks and costs.
Step 4: Introductions
Once you’ve approved your cleaning plan, you’ll meet your dedicated client manager, who’ll manage your cleaners and provide ongoing support.
Step 5: Trial clean
Your client manager will take your cleaners through your custom cleaning plan during your trial clean. We’ll welcome your honest feedback after the trial.
Step 6: Regular cleaning
Your cleaners will follow your cleaning service plan to deliver a professional, high-quality clean at the agreed frequency. Your client manager will visit you regularly to make sure your clean continues to meet your needs.
Our client communications app
We invite you to share your feedback and requests with our team in real-time via our new Perfectly Clean client communications app. The app reflects our commitment to providing an exceptional client experience from start to finish.